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Observability and monitoring

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A data visualisation dashboard showing live metrics

← ICT Skills Training

Can your engineers find the cause of an outage quickly?

Observability and monitoring

Metrics, logs and distributed traces, and the discipline of knowing a service is degrading before a customer tells you.

What this covers

Monitoring tells you a server is down. Observability tells you why a checkout is slow for one segment of users on one network. This track covers the three signals and how they fit together, instrumenting applications with OpenTelemetry, querying and alerting on metrics with Prometheus, and building dashboards people actually act on rather than dashboards nobody opens.

It suits platform engineers, SREs and support leads who own an availability or performance target. The vendor-specific certifications sit on top of the vendor-neutral foundations, so the concepts transfer even if the tooling changes.

What’s included

  • SCA SUSE Observability
  • Prometheus Certified Associate (PCA)
  • OpenTelemetry Certified Associate (OTCA)
  • DevOps Institute: Observability Foundation (OBSF)
  • Datadog Fundamentals
  • Datadog APM and Distributed Tracing Fundamentals
  • Dynatrace Certified Associate
  • Elastic Observability Engineer

Certifications covered

PrometheusOpenTelemetryGrafanaDatadogDynatraceElastic
Our own monitoring practice is on the Monitoring and Observability pillar.
Delivered at our Nairobi premises, on your site, or remotely. Course length, class size and the balance of lab work to theory are agreed with you before the course is scheduled.

Sound familiar?

Send us the team, the level they are at and the certification you are aiming for, and we will come back with a proposed schedule.

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