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ICT management and governance

TecFlax > Services > ICT Skills Training > ICT management and governance

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← ICT Skills Training

Are your ICT projects and services managed to a recognised standard?

ICT management and governance

Project delivery, service management, enterprise architecture and agile practice, for the people who run the function rather than the servers.

What this covers

Technical depth stops being the constraint at a certain point, and delivery, governance and architecture become the bottleneck instead. This track covers running projects to a recognised method, structuring IT service management so support is measurable, describing an enterprise architecture in a way the business can act on, and running agile delivery at team and programme level.

These are the qualifications that appear in tender requirements and in job specifications for ICT managers, architects and project leads. They suit team leads, project managers, service managers and architects, and several of them are equally useful to a non-technical manager who owns an ICT budget.

What’s included

  • Project Management Professional (PMP)
  • ITIL Foundation
  • TOGAF Enterprise Architecture Foundation
  • TOGAF Enterprise Architecture Practitioner
  • TOGAF Business Architecture Foundation
  • Governance of Enterprise IT (CGEIT)
  • Certified Scrum Master (Scrum Alliance)
  • AI-Empowered SAFe Scrum Master
  • AI-Empowered SAFe Product Owner and Product Manager

Certifications covered

PMIITILTOGAFISACAScrum AllianceSAFe
Pairs with our Technical Support service, where the same service management thinking is applied to a live support desk.
Delivered at our Nairobi premises, on your site, or remotely. Course length, class size and the balance of lab work to theory are agreed with you before the course is scheduled.

Sound familiar?

Send us the team, the level they are at and the certification you are aiming for, and we will come back with a proposed schedule.

Other certification tracks