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What we solve
You do not need to know the technology to work with us. Start with what is going wrong in your business, and we will work out the rest, fix it properly, and still be here afterwards.
Why does our system keep going down?
Why do our customers find problems before we do?
Are we one email away from a cyber attack?
Why is our email so unreliable?
Why can’t our IT keep up as we grow?
If we lost our data tomorrow, could we get it back?
Why is our team still working in spreadsheets?
Why are payments failing or going missing?
01
What it costs you. Every outage stops sales and stalls your staff, and the ones customers notice before you do cost you their trust as well.
We find out why it fails and fix the weak points, then put monitoring in place that warns us before your customers notice. After that we stay on call, so a problem is dealt with instead of discovered.
02
What it costs you. By the time one complaint arrives, many more customers have already given up quietly and gone somewhere else.
We watch your services the way your customers actually use them, from USSD menus and M-Pesa prompts to your mobile app, website and payment flows, and alert the right person the moment a journey breaks.
03
What it costs you. Ransomware, fraud and data breaches usually start with a single message or a single weak point, and recovering costs far more than preventing it.
We stop malicious email and websites before they reach your staff, protect every laptop, test your defences the way an attacker would, and train your people to spot what still gets through.
04
What it costs you. When mail is down, full of spam or out of vendor support, work stalls and your security risk grows every day it is left alone.
We migrate, upgrade and support business email on a platform you control, with spam filtered before it reaches anyone. It is the work we have done longest and know best.
05
What it costs you. Systems built for a smaller organisation slow everyone down, and every workaround quietly adds a new risk.
We rebuild the foundations to carry the load you have now and the growth you expect: dependable servers, virtualisation, and cloud where it genuinely makes sense for you rather than for a sales target.
06
What it costs you. Hardware fails, people make mistakes and ransomware encrypts. Without a backup that has actually been restored from, any one of those can stop the business.
We set up backups that run offsite and prove they work by restoring from them, so recovery is a procedure you have rehearsed rather than something you hope will work.
07
What it costs you. Retyping the same information between disconnected tools wastes hours, creates errors, and leaves managers deciding without a clear picture.
We connect how your business really works: CRM and ERP, document management and reporting, and custom software where nothing off the shelf fits. If an existing product will do the job, we will tell you so.
08
What it costs you. A failed M-Pesa prompt or an unmatched transfer is a lost sale today, a support call tomorrow, and a reconciliation headache at month end.
We build and integrate payment flows across mobile money, cards and bank transfers, and reconcile every transaction automatically so nothing slips through unnoticed.
09
What it costs you. A small IT team cannot be awake around the clock, and the problems that wait until morning are always the expensive ones.
We cover your systems under a 24/7/365 support agreement: monitoring, incident response, patching and changes, handled by engineers who already know how your environment is put together.
10
What it costs you. New systems fail quietly when nobody in-house knows how to run them, and certified people are hard to hire.
We train your people on the platforms they actually run, towards recognised certifications, taught by the engineers who work on those systems every day.
How we work
Plenty of firms install a system and move on. Our engineers are still here when it needs changing, when it breaks, and when your team needs to learn it.
You describe what is going wrong in plain words. We ask what it costs you before we talk about any technology.
Certified engineers design and build the fix, and tell you honestly when a smaller, cheaper answer will do.
Monitoring and 24/7/365 support keep watch after go-live, so the problem stays solved.
Documentation, handover and certified training, so your own team understands what they run.
Proof, not promises
A few of the engagements behind our reputation for mail and collaboration. Client names are withheld on this website; references are available on request.
A national public service delivery programme
The problem
Staff needed reliable email that did not depend on an in-house team to keep it running, and a spam problem kept under control.
What we did
We licensed and installed Zimbra cloud mail with anti-spam protection, and took on its support under an annual agreement.
The result
A hosted, supported mail platform with spam filtered before it reaches staff, and an engineering team that stayed on after go-live.
A financial information services company
The problem
Their open-source mail platform needed recovering, and was running on a release that had to be brought up to date.
What we did
We restored the platform and upgraded it to a current release.
The result
Mail service back in operation, on a current, maintainable version of the platform.
A national public commission
The problem
An ageing mail platform, and unwanted email reaching staff inboxes.
What we did
We upgraded their Zimbra mail platform and integrated anti-spam protection into it.
The result
An up-to-date mail platform with spam filtered before it arrives, instead of after.
A public oversight office
The problem
Mail needed moving onto a properly licensed platform that carried the organisation’s own identity.
What we did
We licensed Zimbra, migrated their mail across and branded the platform.
The result
Staff working on a licensed mail platform that looks and feels like their own organisation.
It does not need to be a technical description. Tell us what is going wrong and what it is costing you, and an engineer will come back with a practical next step.