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TecFlax > Services

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Our services

Every service we offer, in one place.

Five areas of work, each delivered and supported by the engineers who do it every day. If you know what you need, go straight to it. If you only know what is going wrong, start with the problem instead.

01

Infrastructure & Cloud

The foundations your business runs on, kept up, backed up and watched around the clock.

Services

  • IT InfrastructureEnterprise Linux, Kubernetes, OpenShift, cloud and DevOps infrastructure built and supported 24/7/365 by TecFlax engineers in Nairobi. Talk to an engineer.
  • Cloud SolutionsBusiness software, email security and infrastructure run in the cloud, on your own servers or both, with honest advice on what suits you.
  • Linux SolutionsRed Hat, SUSE and Ubuntu servers deployed and configured to enterprise standard for the workload they will carry, then.
  • Monitoring & ObservabilityUSSD, M-Pesa, mobile apps, APIs and servers monitored end to end for banks, fintechs and enterprises, so outages are caught before customers notice.
  • Backup & Disaster RecoveryOffsite cloud backup for servers, virtual machines and laptops, with restores tested rather than assumed, so you get your data back.

Not sure which one you need?

Describe what is going wrong rather than naming a technology. Working out which service fits is our job, not yours.

See the problems we solve

02

Cybersecurity

Protection for your people, devices and data, before an attack becomes an incident.

Services

  • CybersecurityEmail security, endpoint protection, firewalls, DLP, penetration testing and DevSecOps for Kenyan organisations, watched 24/7.
  • Network SecurityNext-generation firewalls at your network perimeter, configured, tuned and maintained by engineers who are still there when a rule needs changing.
  • Data ProtectionContent-aware DLP policies that control how data moves across endpoints, email, cloud applications and removable storage. Data protection.
  • Identity & Access ManagementLinux and Windows working as one estate: Active Directory authentication, shared storage and a single set of user accounts. Integration.

Not sure which one you need?

Describe what is going wrong rather than naming a technology. Working out which service fits is our job, not yours.

See the problems we solve

03

Business Applications

Email, documents, customers and collaboration on software your team actually wants to use.

Services

  • Enterprise ApplicationsZimbra email, Bitrix24 CRM, MySQL Enterprise, LogicalDOC, Pentaho BI and more, set up around how you work and.
  • Document ManagementLogicalDOC document management with version control, workflow and a full audit trail, so documents stop living in inboxes.
  • Collaboration SolutionsSelf-hosted Jitsi Meet video conferencing you own outright, with no per-seat licence and no third party in your meetings.
  • CRM/ERPBitrix24 CRM and ERP self-hosted on your own servers with source code access, so sales, tasks and customers live in one place.
  • ZimbraEnterprise Zimbra email, calendar and collaboration, implemented, licensed, branded and supported by a Zimbra partner in Nairobi. Fix your email with.

Not sure which one you need?

Describe what is going wrong rather than naming a technology. Working out which service fits is our job, not yours.

See the problems we solve

04

Digital Engineering

Software, integrations and payment systems built around how your business actually works.

Services

  • Software DevelopmentCustom software, web and mobile apps, UI and UX design and AI automation, built around how your business runs by engineers in Nairobi. Discuss your project.
  • Systems IntegrationCustom business systems designed around how your company actually runs, replacing spreadsheets and workarounds. Bespoke software development.
  • Fintech & PaymentsPayment systems for banks, fintechs and merchants in Kenya and East Africa: M-Pesa, cards, bank transfers and reconciliation built to pass an audit.
  • Custom SolutionsSystems going down, cyber threats, failing payments, lost data? See the business problems.

Not sure which one you need?

Describe what is going wrong rather than naming a technology. Working out which service fits is our job, not yours.

See the problems we solve

05

Support & Skills

Someone to call at any hour, and the training that lets your own team run what you own.

Services

  • Technical Support24/7/365 technical support for the systems we design, build and implement, with one escalation path and engineers who know your setup. IT support in Nairobi.
  • Managed ServicesMonitoring, patching, incident response and change work under a 24/7/365 SLA, so your own team is not the last line of defence.
  • ICT Skills TrainingCertification training in Linux, DevOps, cloud, cyber security, databases and more, taught in Nairobi by working engineers. LPI Approved Training Partner.

Not sure which one you need?

Describe what is going wrong rather than naming a technology. Working out which service fits is our job, not yours.

See the problems we solve

Not sure where your problem fits?

Tell us what is not working. An engineer will tell you which of these applies, or tell you honestly if none of them does.